ez↗EzSeller
Customer login Connect Amazon free

WORKFLOWS

Investigate → act → verify.

AMZ.WORKFLOW.INVESTIGATE

Investigate an Amazon seller problem

  1. Classify the symptom to an AMZ.* problem ID
  2. Lock seller and marketplace context
  3. Read current provider evidence
  4. Separate observed, derived, pending and unknown state
  5. Propose the smallest supported action
  6. Require approval for consequential writes
  7. Reread Amazon and verify
  8. Escalate with private evidence only if unresolved

AMZ.WORKFLOW.RECONCILE

Reconcile inventory or money

  1. Lock identity and marketplace
  2. Choose one explicit time window
  3. Collect relevant inventory/financial evidence
  4. Keep gross, reversed, reimbursed and unresolved quantities separate
  5. State missing evidence instead of inventing zero
  6. Verify against a provider reread