AMAZON ACCOUNT MANAGEMENT SERVICES

People at SMAT Designs do the account work. EzSeller is the software they use.

SMAT Designs offers hands-on Amazon account management for sellers: listing work, inventory and FBA problem checks, fee and money checks, A+ Content help, and clear reports that show the proof behind each finding. This is a service done by people, with Seller Central access only when a seller grants it through Amazon.

HOW ACCESS WORKS
GrantThe seller grants SMAT Designs access through Amazon's own permission process
PasswordsWe never ask for your Seller Central password
ControlThe seller can take access back at any time
SoftwareEzSeller software access is separate and needs its own Amazon sign-in approval

WHAT THE SERVICE COVERS

The day-to-day Amazon work sellers hand to us.

Each job starts with the proof: what Amazon shows, what we found, and what is still unknown. Changes to a seller's account are made only inside the access the seller granted, and account-changing steps are agreed with the seller first.

01

Account management.

Day-to-day Seller Central work: watching account health, open cases and stranded or stuck items, and keeping a clear list of what needs the seller's decision.

02

Listing operations.

Find out why a listing is suppressed, blocked or losing sales, prepare the fix with proof, and submit approved fixes inside the granted access.

03

Inventory, FBA and money checks.

Trace FBA inventory gaps, check fees and settlements against Amazon's own records, and build reimbursement cases from evidence instead of guesses.

04

A+ Content and reports.

Plan and prepare A+ Content and Brand Story work, and send evidence-backed reports that name the source and date of each finding. Missing data is called out, not filled in.

SANITIZED OPERATING PROOF

One reimbursement investigation. Fourteen linked support cases.

The live-account workup reconciled 404 gross reimbursed units, 8 reversed units, 396 net reimbursed units and $992.71 in observed reimbursement across 16 reimbursement events. It still refused to invent an amount owed because individual loss-event matching was incomplete. That is how the service works: proof first, claims only where the records support them.

NET UNITS396
NET REIMBURSEMENT$992.71
SUPPORT CASES14
UNSUPPORTED CLAIMNot made

WHO DOES THE WORK

SMAT Designs, a Tempe studio working on Amazon accounts since its own brands launched.

SMAT Designs is an independent design and software studio in Tempe, Arizona, founded in 2014. The team runs its own consumer brands on Amazon and built EzSeller from that firsthand work: listings, SKU and ASIN identity, inventory gaps, fees and support cases. Client feedback below is from earlier paid client work and is labeled for what it is.

CLIENT FEEDBACK

“He is a great asset and has been a pleasure to work with.”

Nontypical Technologies Inc. · 5/5 client feedback · mobile app engagement · 2012. Historical engineering feedback from Scott Manthey's Upwork work history — not an Amazon or EzSeller endorsement.

CLIENT FEEDBACK

“Really knew his stuff with Red Foundry.”

ioVentures, Inc. · 5/5 client feedback · Red Foundry Specialist · 2011. Historical engineering feedback — not an Amazon or EzSeller endorsement. View the Upwork profile ↑

Service engagements are scoped and priced in writing before work starts. For data practices, see the privacy policy and the security page. SMAT Designs is an independent service provider, not Amazon, and Amazon does not endorse this service.